Privacy Policy

Last Updated: April 24, 2025

This Privacy Policy describes how Sports Vision Ltd. ("we," "us," or "our") collects, uses, and shares personal information of users of the https://uk.footmonk.com website (the "Site").

1. Company Details

Sports Vision Ltd. Market Street 58 Leeds, Spain

L1 1AA

2. Contact Information

Email: [email protected] Phone: +44 7529 945540

3. Data Collection

We collect the following types of personal information:

* Information You Provide Directly: * Account Information: When you create an account, we collect your name, email address, password, and any other information you provide during registration. * Order Information: When you place an order, we collect your shipping address, billing address, payment information (credit card details are processed securely by our payment processor and not stored by us), and order details. * Communication Information: When you contact us via email or phone, we collect your name, email address, phone number, and the content of your communication. * Reviews and Feedback: Any reviews or feedback you submit through the Site. * Marketing Preferences: Your preferences for receiving marketing communications from us. * Information Collected Automatically: * Log Data: We automatically collect log data, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. * Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on the Site. This includes information about your device, browsing patterns, and preferences. You can control cookies through your browser settings. * Analytics Data: We use third-party analytics tools (e.g., Google Analytics) to collect information about website traffic and usage patterns. This data is aggregated and anonymized.

4. Use of Information

We use your personal information for the following purposes:

* To Provide and Improve the Site: To operate, maintain, and improve the Site and its features. * To Process Orders: To process and fulfill your orders, including shipping and payment processing. * To Communicate with You: To respond to your inquiries, provide customer support, and send you important notices about your account or orders. * To Personalize Your Experience: To personalize your experience on the Site, such as showing you products that may be of interest to you. * To Send Marketing Communications: To send you marketing communications about our products and services, but only if you have opted-in to receive such communications. You can unsubscribe at any time. * To Prevent Fraud: To detect and prevent fraud and other illegal activities. * To Comply with Legal Obligations: To comply with applicable laws and regulations. * Analytics: To analyse website performance and improve user experience.

5. Data Storage

We store your personal information on secure servers located [Specify Location, e.g., within the European Economic Area (EEA)]. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

* Encryption: Using encryption to protect sensitive data during transmission and storage. * Access Controls: Limiting access to personal information to authorized personnel only. * Security Audits: Regularly conducting security audits to identify and address potential vulnerabilities.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Sharing of Information

We may share your personal information with the following third parties:

* Service Providers: We share your information with third-party service providers who help us operate the Site, process payments, fulfill orders, and send marketing communications. Examples include payment processors (e.g., PayPal, Stripe), shipping providers (e.g., DHL, UPS), and email marketing platforms. * Analytics Providers: We share anonymized and aggregated data with analytics providers (e.g., Google Analytics) to understand how users interact with the Site. * Legal Authorities: We may disclose your information to legal authorities if required by law or legal process. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will only share your personal information with third parties who agree to protect your information in accordance with this Privacy Policy and applicable data protection laws.

7. Customer Rights

You have the following rights regarding your personal information:

* Right to Access: You have the right to access the personal information we hold about you. * Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. * Right to Erasure: You have the right to request that we erase your personal information, under certain circumstances. * Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances. * Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller. * Right to Object: You have the right to object to the processing of your personal information, under certain circumstances. * Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. * Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within [Specify Timeframe, e.g., 30 days].

8. International Data Transfers

If we transfer your personal information outside of the [Specify Region, e.g., EEA], we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. These safeguards may include:

* Standard Contractual Clauses: Using standard contractual clauses approved by the European Commission. * Adequacy Decisions: Transferring your information to countries that have been deemed to provide an adequate level of protection for personal information.

9. Children's Privacy

The Site is not directed to children under the age of [Specify Age, e.g., 16], and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site and update the "Last Updated" date at the top of this Privacy Policy. Your continued use of the Site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of [Specify Jurisdiction, e.g., England and Wales].